London-based global software company PTC has announced the release of a new artificial intelligence assistant for its Arena product lifecycle management (PLM) and quality management system (QMS).
The new innovation enables design and manufacturing teams to accelerate time to value, delivering real-time, context-aware expertise and best practices for PLM and QMS workflows in a conversational interface.
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Users can navigate engineering change orders, manage corrective and preventative actions (CAPAs) and maintain traceability and compliance. ‘The AI Assistant is another example of PTC’s investment in Arena and equipping our users with the tools they need to help them be as productive as quickly as possible,’ said David Katzman, general manager of Onshape and Arena. ‘It’s like having an Arena expert working alongside you, helping you with the next step in a process or answering questions without the need to search through documentation or contact support. New and experienced users will both benefit, whether it’s the first stages of onboarding or navigating more complex engineering challenges.’
Arena AI Assistant is available directly in the Arena user interface and is powered by a comprehensive library of Arena Help materials and other resources. It’s available in more than 15 languages to support global engineering teams and will be updated with each new Arena release, keeping it up to date with the latest functionality and most efficient ways of working.
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Key features include natural language interaction in a conversational interface, embedded directly in the Arena experience and configurable within Arena interfaces to support guided steps through different workflows – from bill of material reviews and change orders, to CAPAs and supply chain risk monitoring.
According to PTC, in addition to the launch of Arena AI Assistant, the latest release strengthens supply chain resiliency through new Arena Supply Chain Intelligence (SCI) and Onshape-Arena Connection features. The Arena SCI offering continuously checks for emerging risks from evolving supply chain conditions and eliminates the need for disconnected supply chain tools by embedding real-time, AI-driven component monitoring and risk mitigation insight directly into product development workflows.
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Meanwhile, Onshape-Arena Connection enables mechanical engineers to seamlessly manage the release, revision and change management process between CAD and PLM systems to help accelerate the product development process and simplify collaboration with supply chain partners.